Interserve is committed to exceeding customers’ expectations and becoming their partner of choice through the delivery of high quality products and services.
In addition to formally recognised marks of quality such as ISO 9001:2000 and Investors in Excellence, held by the major parts of our business, Interserve has introduced a number of quality initiatives designed specifically for the retail sector.
Retail Academy
The Interserve Retail Academy is designed to deliver, measure and improve service into retail destinations by raising the expectations of our clients and staff to enhance the shopping experience for our clients’ customers.
CentreMonitor
The award-winning CentreMonitor system was developed by Interserve for PRUPIM to meet the unique needs of the shopping centre sector. CentreMonitor's functions include virtual library, performance monitoring, cost analysis, and planned & reactive maintenance reporting.
AVANSYS
AVANSYS is a management system that was developed specifically for projects involving large scale mobilisations across wide geographical areas, while maintaining consistent delivery at all locations.
Enhanced Security
Interserve is a principal member of the British Security Industry Association, and a significant contributor towards raising the nationally accredited Basic Job Training pack for Retail Security Officers.
